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CANCELLATION POLICY

Right of Withdrawal

   You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods;

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Send your revocation to: info@cuddlyworld.at

                                     

    If you cancel this contract, we have to repay all payments that we have received from you - excluding delivery costs - immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

In the event of a withdrawal, the goods must be returned completely and in their original packaging, in an unused and resalable condition.

If you have any questions, please contact us by email: info@cuddlyworld.at

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